As hard as it is to imagine, Washington cares about customer service.
So says the House of Representatives, which approved the Government Customer Service Improvement Act on Tuesday.
No one suggested a federal version of South Carolina Gov. Nikki Haley's directive for state workers to cheerfully answer the phone, "It’s a great day in South Carolina,’’ or to call in Nordstrom’s experts to… Read more »
The increased hiring of Border Patrol and other federal agents for U.S.-Mexico border security operations has created a need for a better screening process of prospective employees, U.S. Rep. Henry Cuellar said.
The Department of Homeland Security released a report last month detailing almost 1,400 internal investigations, netting 318 arrests and 260 convictions, all from 2011. While… Read more »
On Wednesday, Congressman Henry Cuellar made a special visit to Action 4 Sunrise to talk about current events and issues happening across the country.
Rep. Cuellar answers questions about the US/Mexico border, economy, a dysfunctional congress and the war in Afghanistan among other topics.
In his interview, Mr. Cuellar did not shy away from giving his opinion on the current candidates for… Read more »
Sixty-two years after his death in the Korean War, Private First Class Ricardo Castor, Jr. was properly laid to rest today when Congressman Henry Cuellar (D-TX) unveiled a Memorial Services Program headstone for the fallen soldier. PFC Castor, a lifelong Laredoan, served in the U.S. Army during the Korean War and was killed in action on November 30, 1950. Cuellar’s office assisted… Read more »
“Six million jobs have been created just on the U.S. side [of the border] because of the trade that we have with Mexico.”
U.S. Representative Henry Cuellar (D-TX) speaks with AS/COA Director of Policy Jason Marczak about the local and national economic necessity for further facilitating cross-border trade. Representative Cuellar represents Laredo, Texas—the port of entry for approximately… Read more »
Today, Congressman Henry Cuellar (D-TX) convened a roundtable discussion with special invited guest Marilyn Tavenner, Acting Administrator for the U.S. Centers for Medicare & Medicaid Services (CMS), to hear from medical and healthcare industry stakeholders from the South Texas area. The conversation centered on health care needs in South Texas, including Medicaid, Medicare,… Read more »
Today, Congressman Henry Cuellar (D-Laredo), in conjunction with the Council of the Americas, orchestrated a first of its kind roundtable discussion on U.S.-Mexico competitiveness to examine challenges and offer solutions about ways to improve the flow of commerce along the U.S.-Mexico border. The conversations included the viewpoints of an array of high-level participants,… Read more »
To the editior:
Recently, I was pleasantly surprised when I received a phone call from Washington, DC (the caller ID said so) from Representative Henry Cuellar's office, giving me the option to participate in a phone town hall meeting. Curious as to what this was about, I pressed the requested phone button and was able to listen to… Read more »
Laredo, TX—Today, Congressman Henry Cuellar (D-TX) joined U.S. Customs and Border Protection (CBP) in notifying residents of the Rio Grande Valley that CBP will soon begin testing and evaluating whether surplus Department of Defense (DoD) equipment can be re-purposed for CBP border security efforts in the United States. Beginning this week, CBP will be evaluating “aerostats”—large,… Read more »
In the last scheduled telephone town hall call scheduled for the year, constituents of District 28 had an opportunity to voice concerns regarding health care. More than 5,725 callers participated July 26, from Wilson and other counties that comprise District 28. Joining U.S. Rep. Henry Cuellar was Social Security Administration District Manager Sylvia Serrano, who answered questions… Read more »