U.S. Citizenship and Immigration Services

The USCIS website has information on all necessary forms, fee changes, addresses for USCIS offices and provides a forum to order forms online or through the mail. 

HOW CAN I FIND OUT THE STATUS OF MY PAPERWORK WITH THE USCIS? 

1. The first place to check is on any receipt notice you may have received from the USCIS. On that form there may be an estimated time of how long it will take to process the type of paperwork you filed. You should usually wait until that estimated time has passed before inquiring further. USCIS officials and my office are typically unable to check on any paperwork that is still within the normal processing time. If, however, you have a life or death emergency during this time that involves your USCIS paperwork, please contact my office as soon as possible to see if I can help.

2. If the normal processing time has passed, you may contact my office and my aide will be glad to assist you by making an inquiry about your application to USCIS. If there is a problem with your application, contacting one of my Congressional liaisons at USCIS should allow me to determine where the problem lies and what necessary steps should be taken in order to solve the problem. If there is not a problem with your application, then this office will at least be able to assure you that it has not been forgotten, and that any delay may simply be the result of an increase in USCIS’s work load.

3. The USCIS website is very convenient and easy to navigate. Many of your general questions or concerns regarding applications and standard immigration procedures may be found there. However, you are always welcome to contact my office if you would prefer to actually speak with someone about those questions and concerns. My staff is always glad to assist you in any way they can.

The USCIS automated information line is available 24 hours a day. The number is: 1-800-767-1833. If you have an urgent need or can’t get the help you need from these resources my office may be of assistance. However, I will need your written permission to help with most USCIS matters. Please click here for a printable version of the privacy authorization form and then fax or mail to the address listed on the form.

San Antonio Office
Seguin Office
Laredo Office
Rio Grande City Office
Mission Office